Document Type : بحث
Authors
Abstract
The study aimed to identify the extent to which the strategic architectural dimensions represented by (future, customer centrality, knowledge management, harmony, dynamic capabilities) contribute to the improvement of strategic quality management, represented by (participatory management, employee empowerment, incentives and rewards, job satisfaction) in the Nineveh Health Department and a number of affiliated hospitals, and for the purpose of achieving the objectives of the study, a set of main and sub-hypotheses consistent with the objectives of the study were formulated, Within a hypothetical scheme determines the nature of the correlation and influence relationships between the main study variables and their subdimensions. The field of study was represented in the Nineveh Health Department and a number of its affiliated hospitals, and a (intentional) sample of directors, which amounted to (144) directors from the senior departments, represented by (directors of the department and their assistants, heads of departments, and directors of divisions) was used in the Nineveh Health Department.
The study adopted the descriptive and analytical approach, and relied on more than one method in data collection, including relying on personal interviews with a number of managers in the Nineveh Health Department and a number of hospitals ...The study aimed to identify the extent to which the strategic architectural dimensions represented by (future, customer centrality, knowledge management, harmony, dynamic capabilities) contribute to the improvement of strategic quality management, represented by (participatory management, employee empowerment, incentives and rewards, job satisfaction) in the Nineveh Health Department and a number of affiliated hospitals, and for the purpose of achieving the objectives of the study, a set of main and sub-hypotheses consistent with the objectives of the study were formulated, Within a hypothetical scheme determines the nature of the correlation and influence relationships between the main study variables and their subdimensions. The field of study was determined in the Nineveh Health Department and a number of its affiliated hospitals, and a sample (intentional) of the directors of (226) directors was used, and the size of the sample taken amounted to (144) directors from the senior departments represented by (directors of the administration and their assistants, heads of departments, and directors of divisions) in the Nineveh Health Department. The study adopted the descriptive and analytical approach, and relied on more than one method in data collection, including relying on personal interviews with a number of managers in the Nineveh Health Department and a number of hospitals.
Keywords
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